Users

The Users section of the admin settings gives an overview of all users in your Cluvio organization.

For each user, you see the name, e-mail address and, towards the right-hand side, the user's role. The gear icon opens a menu with various administrative actions available for that user, described below.

Invite Users

To invite a new user to your Cluvio organization, select Invite User and provide the user's e-mail address.

The e-mail address can be any e-mail addresses in domains registered with your Cluvio organization. The only initially registered domain is the domain of the e-mail address used to sign up for Cluvio. For example, if the Cluvio organization was originally created by bob@mybusiness.com, only users with e-mail addresses in the domain mybusiness.com can be invited.

Additional E-Mail Domains

You can request additional domains to be added to your Cluvio organization if you are on the Business or Enterprise plan, or if you are on the Pro plan and the additional domain(s) belong to your organization. Please contact support@cluvio.com.

Role & Groups

To manage a user's permissions in Cluvio, select Role & Groups from the actions drop-down menu.

The following roles can be assigned:

• Admin: Users with the Admin role have full access to the Cluvio account and can manage other users.
• Analyst: Users with the Analyst role have no access to the admin settings, but full access to the organization settings. They can create reports and dashboards and view all dashboards that they created or that have been shared with them by other analysts or admins.
• Viewer: Users with the Viewer role have no access to the admin settings or organization settings and cannot create dashboards and reports. They can only view dashboards that are shared with them.

When shared with all users, every user of the organization, regardless of role, can access the dashboard. User groups can be used to further manage access to dashboards by organizing the organization's users into functional groups and sharing dashboards only with specific groups.

Remove Two-Factor Authentication

Administrators can remove two-factor authentication from any user's account, for example to assist with account recovery. To completely remove a user's two-factor authentication, such that a login requires only the password, select Remove 2FA from the user actions drop-down menu. As an administrator, for additional security, you will be prompted to enter your own password for confirmation.

caution

Two-factor authentication should only be removed upon request of a user and only after verifying the authenticity of the request, to protect against social engineering. After removing two-factor authentication for a user, that user should be advised to reconfigure two-factor authentication after successful login as soon as possible.